Shipments and returns
Your pack shipment
Packages are generally dispatched within 15 days - 20 days after receipt of payment. Customer will be notified once everything is ready to deliver.
Pick up form Store is available.
If you prefer delivery an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online. Shipping fees will be extra which will include handling and packing fees as well as postage costs.
Transport fees vary according to total weight of the shipment i.e Volumetric / actual weight. We advise you to group your items in one order.
Your package will be dispatched at your own risk, but special care is taken to protect fragile objects. Boxes are amply sized and your items are well-protected. Five Star Decors is not responsible any damages made by shipping company.
Basic Packing with boxes and bubble wrapping are already included in Product Price. If you need extra packing do let us know (additional cost will be applied as per package and packaging material you ask for)
Returns or Exchange
We do not accept returns or exchange for any products or material once dispatched.